Our job application FAQs will help you better understand the application and interview process.
We want your job application journey to be as easy and transparent as possible. Below, you’ll find some frequently asked questions (FAQs) about the application and interview process to help address concerns you may have after you submit an application or resume. Questions or concerns not addressed can be resolved by contacting our Human Resources Department at (815) 971-6110 (Rockton Avenue campus) or (608) 756-6721 (Janesville).
To learn more about our job opportunities or apply for a position, visit our online job portal.
Q: Who can I call to see if my application was received?
A: We automatically send a series of emails to the account you used to apply for the position updating you on the status of your application. These emails are sent periodically as your application is reviewed by our Human Resources team and the managers of the department in which you’re applying. If you do not receive an email acknowledging we’ve received your application, then you may contact our Human Resource office at (815) 971-6110 (Rockford) or (608) 756-6721 (Janesville).
Q: Is there someone I can call to find out if I’m being considered for a position?
A: Reviews of applications are conducted on a rolling basis. Our Human Resources team will contact you to schedule an interview or if more information about your candidacy is required. In addition, you will receive emails periodically updating you on the status of your application.
Q: What can I do if I experience difficulty in uploading my resume?
A: Resumes are not required at the time of application and can be submitted during a formal interview. We encourage applicants to submit a resume, however, if you experience difficulty in the submission process, please complete the application in full and our Human Resources team will contact you if a resume and/or a formal interview is requested.
Q: Why do I have to include contact information for my references?
A: In order to ensure we have the right candidate for a specific job, we contact your references in order to learn more about you and your work history. Including all required contact information allows us to quickly and effectively contact your references in order to expedite the hiring process.
Q: Do I still have to complete all parts of an application if I submit a resume?
A: Yes. In order to be considered for a position, you must complete all aspects of an application; resumes will be requested should a formal interview be scheduled.
Q: Do I have to include all previous work history information?
A: The more information about prior work history you provide, the quicker and easier it is for our Human Resources team to understand who you are and the skills and experiences you can bring to the positon. Providing a comprehensive history also helps us understand if there are other departments or areas for which you may be considered.
Q: What happens when I submit my application? What are the next steps?
A: Once we receive your application, it will be reviewed by our Human Resources team and the managers of the department in which you’re applying. Should our HR team and hiring managers want to know more about you and your qualifications for the position, you will be contacted via phone or email to obtain more information or schedule an interview.
